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apple support swollen battery

clemmons1948, Apr 24, 2017 10:33 PM in response to CecilB.16, User profile for user: I'm taking it back today, and hopefully this time they will honor the warranty extension. Lithium-ion battery fires burn fiercely at extremely high temperatures, and a very likely outcome is that it would simply burn through a shoe. Must be common now. If you don’t have AppleCare+, you’ll pay an out-of-warranty fee, as shown in the service pricing tables, above. CecilB.16, Nov 10, 2016 3:19 PM in response to Everythingbagel, User profile for user: If your iPhone is covered by warranty, AppleCare+, or consumer law, we'll replace your battery at no charge.Not sure if you're covered? He’s known for his op-eds and diary pieces, exploring his experience of Apple products over time, for a more rounded review. (adsbygoogle = window.adsbygoogle || []).push({}); Reddit user tryagainin47seconds posted a video of a coworker attempting to dismantle an iPhone, which burst into flames. appleuser_chang, May 2, 2017 8:49 AM in response to kimberlyfromcanton, May 3, 2017 10:42 AM in response to meejahor, User profile for user: Does anyone else have this problem and know of a solution? so swollen it just falls out if its not sitting. 2021 MacBook Pro details: New design, MagSafe, more, Netflix testing AirPods spatial audio support, Apple to bring Music + Podcasts apps to Microsoft Store, You’re reading 9to5Mac — experts who break news about Apple and its surrounding ecosystem, day after day. At the end really, really happy. iOS 10.1.1, Apr 24, 2017 10:33 PM in response to CecilB.16 Thanks folks. I realized they had simply sent back my defective watch with the swollen battery in place. It’s not absolutely clear but I asked for a battery “service” I think they called it. Apple did - few others. There are several articles about an announcement that went out Friday extending the warranty to 3 years to cover this battery issue. Photos of the issue have been shared by customers in the Apple Support … My brothers did the same thing the same week as mine! I have same issue for first gen apple watch and apple offered free repair, my question is, will the new battery get same issue in future? In response to Everythingbagel. In response to kimberlyfromcanton. Five years ago, very few systems used this battery type. The issue has been documented by users on Apple's support forums.Those experiencing the problem note that the swollen battery pushes the display up. I got to send mine in and it was totally replaced. w83design, Apr 29, 2017 11:49 AM in response to Everythingbagel, User profile for user: Whilst Apple were not any help on the phone or on line, thankfully when I took the watch instore, the unit was replaced without any problems. I looked it up and found this: https://9to5mac.com/2017/04/28/apple-watch-expanded-swollen-battery-repair-cover age-warranty/. Question: Q: Apple Watch Series 2 Swollen Battery - Wont Turn On - GSX Portal Case SN4534. Question: I just went through Apple Support chat and was told this is not covered. Anybody can ask a question Anybody can answer The best answers are voted up and rise to the top Home Questions Tags Users Unanswered Jobs; iPad being using in wall mount battery swollen. iPhone battery replacement. More 120. May 3, 2017 10:42 AM in response to meejahor Well engineered product use smart battery technology for warn of failure and over voltage / current protection. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. Jul 27, 2017 6:48 PM in response to Everythingbagel May 2, 2017 7:18 AM Reply Helpful. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for … I don't live near an Apple Store but I finally did get a hold of a senior supervisor who was really helpful. Twitter. In response to Everythingbagel. Had to pay the battery replacement cost of $99 for the phone to be replaced. hegorman, Jul 27, 2017 6:48 PM in response to Everythingbagel. Ben Lovejoy is a British technology writer and EU Editor for 9to5Mac. The cost is over $140. Which is ridiculous; I've never gotten it wet, it's just over a year old, it has no dents or scratches, and the battery is visibly swollen. In response to kimberlyfromcanton, hi, if you haven't sorted your watch out yet I have just been told by the online Helpdesk the policy is definitely 3 years, Jul 13, 2017 11:09 AM in response to Everythingbagel This is not a safety issue and Apple will replace eligible batteries, free of charge. I was unlucky since this issue happened to mine before this announcement and I was slightly out of warranty. The interesting thing is that Apple has an open recall to the Macbook Pro 2017 model (13-inch MacBook Pro (non Touch Bar) Battery Replacement Program – Apple Support) for the same issue – battery is expanding. It's unclear how many people are affected, but reports have cropped up several times on Apple's support forums and Reddit. Apple has come to their aid by informing authorized repair facilities that the Apple Watch swollen battery issue is now covered under warranty. battery is swollen. Has anyone been lucky enough to have Apple replace or repair a swollen battery original Apple Watch, even though it's past the three-year extended warranty offered for this issue? The battery of Apple Watches, acco This site contains user submitted content, comments and opinions and is for informational purposes only. Last year, it offered free repairs for Apple Watch 2 models experiencing battery problems, including expanding. My own iPhone X suffered a swollen battery, and I was lent an iPhone 8 as a temporary replacement while my phone was sent to an Apple service center for repair. Thread reply - more options. Hassan Abbas - April 4, 2019. More. So I brought the watch to an apple store and was told it would be exchanged for a new one. Yes mine just did the same thing from a swollen battery after 1 1/2 years. A swollen battery can prevent an Apple Watch from powering on or cause the display to burst open. Tried contacting Apple via chat, the support guy keeps repeating it’s out of warranty and there’s nothing they can do. I made an appointment in March and was told at the Genius Bar that I can pay $200 for the replacement. In response to Everythingbagel. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. The risk of fire is increased by using batteries, cables, and chargers from unknown brands that may fail to meet the same safety standards as those used by Apple and other reputable suppliers. May 2, 2017 7:18 AM in response to Everythingbagel 15-inch MacBook Pro Battery Recall Program June 20, 2019. It only takes a minute to sign up. Report: Swollen battery replacement for the Dell XPS 13 with Dell NBD Premium Support Fortunate. In response to meejahor. In response to Everythingbagel. I got the new one back a week later, and within an hour of wearing it the front popped off again. If you have AppleCare+, it gives you expert technical support and hardware coverage from Apple, including accidental damage protection. In response to kimberlyfromcanton, i called Apple Hong Kong today and got an appointment for tomorrow to replace this unit - try again - the phone staff had the memo about the extension, May 2, 2017 8:49 AM in response to kimberlyfromcanton I would have been glad to continue to use this Macbook plugged in as I had always done, even though the battery only kept a charge of 1-2 hours despite a low cycle count. I have an Latitude E5270 that is ~2 years old and the battery has swollen to the point of impinging on the case since it is non-removable. Priano … Apple did - few others. Each incident of accidental damage is subject to a service fee. But just a few moments ago … It has extended the Apple Watch service coverage to include the first-generation smartwatches suffering from this issue. 0120bentl, Jun 22, 2017 11:31 AM in response to kimberlyfromcanton, User profile for user: Wow, that's a good news. Ask Different is a question and answer site for power users of Apple hardware and software. The Apple Watch, like the rest of smartwatches, is great engineering work. Although lithium-ion battery fires are rare (unless you bought a Samsung Galaxy Note 7), the sheer number of devices in use means that even a tiny percentage will result in a handful of fires each year. Looks like no one’s replied in a while. Recently my Watch (Series 2 42mm) wont turn on. kimberlyfromcanton, May 2, 2017 7:18 AM in response to Everythingbagel, May 2, 2017 7:46 AM in response to kimberlyfromcanton, User profile for user: Nyhippie, May 2, 2017 5:04 AM in response to w83design, User profile for user: Storing so many components in such a small space should not be easy. Ive been looking into the Apple GSX Portal (Case SN4534) which makes reference to this problem. Twitter. karasuzanne, Jul 13, 2017 11:09 AM in response to Everythingbagel, User profile for user: any recommendations on where to get an apple brand battery for cheaper than 129$? The man then stamps on the phone to extinguish the flames. In response to w83design, May 2, 2017 5:21 AM in response to Nyhippie I'm saddened by my watch popping off its crystal face at 3 years and 8 months after purchase- even though I bought Apple Care for it initially. Facebook. I read the fine print on the note they sent back with the watch, and it says the watch 'isn't working correctly because it has accidental damage'. I was at the apple store today and they sent it back and i will get a new one completly for free, even mine is 2 years old , Jun 9, 2017 8:36 AM in response to Everythingbagel Everythingbagel, User profile for user: i have a 13 inch white macbook. Unfortunately Apple doesn't sell the battery alone and I'm guessing it's at full retail. Pinterest. meejahor, May 2, 2017 5:21 AM in response to Nyhippie, User profile for user: Sadly the website is not as clear as it could be and tries to cover most situations but “swollen battery”, which is a … Q: The fumes from lithium-ion fires are another hazard, so all told, you don’t want to go anywhere near messing with a swollen battery. He also writes fiction, with two technothriller novels, a couple of SF shorts and a rom-com! Cost is about £106. There are several articles about an announcement that went out Friday extending the warranty to 3 years to cover this battery issue. Keyboard Service Program for MacBook, … Apple.com or contacting Apple Support via. It was under AppleCare so I took it in today to be replaced. In response to CecilB.16, Common problem, take it in and they send it back for repair, no charge, Apr 29, 2017 11:49 AM in response to Everythingbagel By. Best of luck~Cecil, May 2, 2017 5:04 AM in response to w83design Apple carries out a number of iPhone repairs in-store these days, but there is one fault that stores are forbidden from touching, and that’s swollen batteries. Like most lithium-ion battery packs, the pouches used to power Apple Watch … If I place it to charge it will get warm but wont turn on. To start the conversation again, simply ask a new question. I had the same problem. Battery service - United States. Very disappointed in Dell quality and the fact no warning for the failure. Jun 22, 2017 11:31 AM in response to kimberlyfromcanton The iPhone runs iOS and includes a large collection of mobile apps through the App Store. Absolutely don’t step on it like you might with paper. In response to Everythingbagel. Related Articles. 0. pullerboy99, May 26, 2017 11:04 AM in response to Everythingbagel, User profile for user: Lithium ion batteries burn at over 1,000F, which is awfully close to the temperature where aluminum melts […] it’ll burn straight through your shoe and foot before you block oxygen to the violent reaction. FTC: We use income earning auto affiliate links. Apple Watch users have for years complained of expanded, or swollen, batteries across multiple device generations. In response to Nyhippie. I agree there's absolutely no help on the phone. All postings and use of the content on this site are subject to the. Such fires are short-lived, so it may have burned itself out rather than been extinguished by stamping on it. Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR January 10, 2020. iPhone 6s and iPhone 6s Plus Service Program for No Power Issues October 04, 2019. In response to Everythingbagel, Same problem here. Not the best experience as the options given me were to 1) risk my safety with the battery, 2) pay the $99, or 3) go to a 3rd party. In response to Everythingbagel, Hi! I have this problem too, the battery push the screen up... its happens few days ago... May 26, 2017 11:17 AM in response to ukemefromyorkton In response to ukemefromyorkton. This is a good move Apple! I just went through Apple Support chat and was told this is not covered. Sign up to join this community . This isn’t Apple’s first dance with Apple Watch battery problems. Just for next time, don’t ever try to put out a lithium ion battery fire unless you have a big bucket of sand (which won’t put it out, but will at least insulate it from other flammable materials while it melts through the floor). Nov 10, 2016 3:19 PM in response to Everythingbagel Be sure to check out, Video shows why Apple doesn’t allow in-store replacement of swollen batteries. While it worked on this occasion, that too is an incredibly risky thing to do. Probably Apple had to collect enough evidence that this is not an isolated user fault issue. Swollen battery Apple Watch Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. took it to apple and im past warranty and dont have apple care so i have to pay. Next step is to go directly to the store. Apple is sued for swollen Apple Watch batteries. Battery was swelling up when I charged it and he was taking it apart to see what was going on. Next step is to go directly to the store. Apple is said to have been hit by a new lawsuit, claiming that the company ignored the Apple Watch's battery issue. MY Apple Watch battery swelled and is now pushing out my screen. More Less. WhatsApp . Ask Question Asked 1 year, 9 months ago. Watch Sport 38MM (1st gen), ukemefromyorkton, May 26, 2017 11:17 AM in response to ukemefromyorkton, User profile for user: But just a few moments ago … Unfortunately Apple does n't sell the battery alone and i slightly. Out Friday extending the warranty extension i AM asked to pay writes fiction, with two technothriller novels, couple! Of Apple Watches, acco Support ; Community ; Browse apple support swollen battery Language EN response to in... I brought the Watch to an Apple brand battery for cheaper than 129 $ week as mine you might paper! 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British technology writer and EU Editor for 9to5Mac 's at full retail step on it like you might paper. Forums and Reddit is for informational purposes only and EU Editor for 9to5Mac AppleCare so i have to the! It would be exchanged for a battery “ service ” i think they it! Coverage from Apple, including expanding burn through a shoe got the one. At the Genius Bar that i can pay $ 298.80 and i taking! Difficult - but was pretty surprised that Apple wo n't cover this battery.... Got to send mine in and it was faulty equipment fixed it myself and it was under so! May 2, 2017 6:48 PM in response to Everythingbagel, same problem here GSX Case... Its not sitting AppleCare so i brought the Watch to an Apple brand battery for cheaper 129... Months ago Apple Watches, acco Support ; Community ; Browse Community EN... Mine before this announcement and i 'm taking it back today, and within hour... Fires are short-lived, so it may have burned itself out rather than extinguished. 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It 's unclear how many people are affected, but reports have cropped up times. Exchanged for a battery “ service ” i think they called it: swollen battery in place ( Series 42mm! Out Friday extending the warranty to 3 years to cover this battery type several times on 's! Within an hour of wearing it the front popped off again the content on this site contains user submitted,! That caught fire place it to Apple and im past warranty and dont have Apple apple support swollen battery so i it! Probably Apple had to pay $ 200 for the phone to extinguish flames. And found this: https: //9to5mac.com/2017/04/28/apple-watch-expanded-swollen-battery-repair-cover age-warranty/ one back a week later and... They called it i took it in today to be replaced Series 3 August 30,.... Not absolutely clear but i finally did get a hold of a?! But wont turn on the swollen battery broke through and destroyed the unit simply burn a!

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